Development of communication skill assessment tool (Persian-version) for undergraduates of Rehabilitation Therapy based on Carkhuff’s model

Document Type : Original article

Authors

1 MSc of Medical Education, Faculty of Medicine, University of Iran Medical Sciences Tehran, Iran

2 MSc of Biostatistics, Shcool of Rehabilitation Sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran

3 Assistant Professor, Department of Medical Education, Tehran University of Medical Sciences, Tehran, Iran.

Abstract

Background and Aim: Rehabilitation communication skills, its role in treating patients, and therapy evaluation of these skills cannot be measured due to the quality constituents. Therefore, experts and connoisseurs are in search of methods for skills evaluation in order to state various groups of quantitative and comparative skills. The aim of the present research is to design communication skills tools for students in medical rehabilitation based on Carkhuff's Model.
Materials and Methods: The current research is of a descriptive analytical method of correlation type carried out during educational years of 2012-2013 using improbable sampling method and in (easy) access.  In order to study content and face validity of primary evaluation forms, Delpha method was used to investigate reliability in evaluation form. Two assessors directly observed thirty students separately and simultaneously and were invited to fill the required form. For inter group correlation of tool reliability evaluation, ICC was applied. In addition, for the determination of correlation coefficient of each domain in comparison with the total score and the correlation of each quadruple domains of Carkhuff's model with each other, Spearman's model of correlation was run. In the second stage, 165 students were evaluated by their professors and the constructive validity was also approved by exploratory factorial analysis. For data analysis, SPSS (version: 18) was used.
Results: The content validity of evaluation form was 87.5% and the face validity for total form was 87.25%, and the coefficient of Cronbach's alpha was 0.93. Significant correlation was observed between each domain score and the total score, and the score of each domain and that of the other domains, with the accuracy degree of one percent. The Factorial analysis in the second stage was also specified: from among the four domains of Carkhuff's model, three domains had the required validity.
Conclusion: Carkhuff's model of compiled assessment tool was high in content validity, face validity, constructive validity, and reliability and therefore can be used as assessment tool in communication skills in the field of rehabilitation science.

Keywords


  1. Zali M.The novel principles of patient-doctor relationship: the guidelines for good clinical practice proposed on the basis of current views in medical ethics. Tehran:shahid Beheshti University of Medical Sciences; 2008.##
  2. Ghorbani N.communication behaviour enginering. first edition Tehran: sinehsorkh publication ; 2001[In Persian] ##
  3. British medical education association .communication skills,education for doctor.London:BMA publication; 2004. ##
  4. World Health Organization.patient-physician relationship. Qadiri Lashkajany F motlagh Zolfaghari M Tehran:Iran University of Medical Sciences ; 2003.11(40):223-303 [In Persian] ##
  5. Peloquin S. The Patient-Therapist Relationship in Occupational Therapy: Understanding Visions and Images journal of occupational therapy .1990, 44(1):13-21 ##
  6. Freshman Junior.Discipline of occupationaltherapy,Trinty college Dublin,course handbook,sep 2011##
  7. Zamani A, Shams B, Moazzam E. Communication Skills Training for Physicians as a Strategy for Enhancing Patients’ Satisfaction: A Model for Continuing Education . Iranian Journal of Medical Education. 2004; 4 (1) :15-22##
  8. Makoul G. The SEGUE Framework for teaching and assessing communication skills. Patient Educ Couns 2001;45(1):23-34. ##
  9. Lloyd C, Maas F. The helping relationship: The application of Carkhuff's model. Canadian Journal of Occupational Therapy. 1993 Jun 1;60(2):83-9. ##
  10. RobertR.carkhuff .helping and human relationship,Nursing theory.2012##
  11. Johnston James, fideiel laura, kim Robinson w, Jeffery killion b, Phyllis Behrens.An instrument for assessing communication skills of healthcare and human service students.the internet journal of allied health sciences and practice. 2012##
  12. Campbell suzanne hetzel, pagano Michael p.development of the health communication assessment  tool:enhancing relationships,empowerment,and power sharing skills,clinical simulation in nursing .2013. ##
  13. Taylor RR, Lee SW, Kielhofner G, Ketkar M. Therapeutic use of self: A nationwide survey of practitioners’ attitudes and experiences. American Journal of Occupational Therapy. 2009 Mar 1;63(2):198-207. ##
  14. Cole MB, McLean V. Therapeutic relationships re-defined. Occupational Therapy in Mental Health. 2003 1;19(2):33-56. ##
  15. Sabzwari sakineh. A study to determine the application of communication skills in nursing students of Kerman University of Medical Sciences .2003. thesis [In Persian] ##
  16. Emadzadeh Ali ,yavari mehri,ebrahimzadeh saeed,ahmadian nahid .as a study examining the impact of communication skills Postgraduate Dental and Medical Sciences, Mashhad university.journal of dental medicine. 2004;28(2):69-76. [In Persian] ##
  17. Alimardani Zainab. as investigate the application of communication skills by midwives, health cente##r and its relationship with patient satisfaction - Tehran University of Medical Sciences .2008 [thesis in Persian]
  18. Asurvey on communication skills of undergraguate student of Shahidbeheshti university of Medical sciences,Faculty of Rehabilitition in the academic year.2012[thesis in Persian] ##
  19. Byrick RJ, Naik VN, Wynands JE. Simulation-based education in Canada: will anesthesia lead in the future?. Canadian Journal of Anesthesia/Journal canadien d'anesthésie. 2009 1;56(4):273-8. ##
  20. Freshman Junior.Discipline of occupational Therapy Trinity college Dublin.sep 2011##
  21. Zali M.The novel principles of patient-doctor relationship: the guidelines for good clinical practice proposed on the basis of current views in medical ethics. Tehran: Shahid BeheshtiUniversity of Medical Sciences; 2008. [thesis in Persian] ##
Volume 4, Issue 4 - Serial Number 4
November and December 2015
Pages 49-56
  • Receive Date: 05 April 2015
  • Revise Date: 08 July 2015
  • Accept Date: 28 September 2015
  • First Publish Date: 22 December 2015